Northline Dental respects your privacy. This notice explains how we collect, use and protect information when you visit our website, and how we handle your protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
Information we collect
When you request an appointment, contact us or use the patient portal, we may collect:
- Your name, phone number, email address and preferred location
- Details you choose to share about your dental needs
- Insurance, billing and health-history information you provide as a patient
- Basic technical data such as browser type and pages visited, used to keep the site working well
How we use your information
We use your information to schedule and confirm visits, provide and coordinate your care, file insurance claims, process payments and respond to your questions. We do not sell your personal information, and we never share it with advertisers.
Your health information (HIPAA)
Protected health information is used and disclosed only for treatment, payment and healthcare operations, or as permitted or required by law. You have the right to:
- Inspect and receive a copy of your dental records
- Request corrections to your records
- Request limits on how we use or share your information
- Receive confidential communications at an address or number you choose
- Receive an accounting of certain disclosures
- Receive a paper copy of our full Notice of Privacy Practices at any office
How we protect it
Patient portal links are encrypted and expire automatically. Our team is trained on HIPAA every year, and access to records is limited to the people involved in your care.
Email and text messages
With your consent we send appointment reminders and portal links by text and email. You can opt out at any time by replying STOP or using the unsubscribe link in any email.
Contact us
Questions about this notice, or want to file a privacy complaint? Contact our Privacy Officer at sales@afternorth.com or 218-262-9553. You may also file a complaint with the U.S. Department of Health and Human Services. We will never retaliate against you for filing a complaint.
